Unemployment Compensation Filing Tips

Authored By: Pennsylvania Legal Aid Network, Inc.


Have Ready:

  • Social Security Number/Drivers License
  • Name/address/phone/fax of most recent employer
  • Reason for unemployment
  • First/last date of employment
  • Recent military members need their DD-214

File Online at Computers and assistance available at PA CareerLink Offices.

File by Mail or Fax:
Forms at,PA CareerLink and state legislators' offices.

If you must file by phone, call 1-888-313-7284
If your Social Security number ends in an:

  • Even Number: Call on Sunday, Tuesday or Thursday.
  • Odd number: Call on Monday, Wednesday or Friday.

Monday-Friday: 7:00 a.m. to 8:30 p.m.; and
Sunday: 9:00 4:30 p.m.

The best time to call is later in the week, and late in the day. Calling for initial claim later in the week will not delay your benefits.

After filing, you will receive information in the mail. Check your initial claim status at

After filing your initial claim, file your biweekly, or "continued," claim online at, or through the PA Teleclaims system at 1-888-255-4728, Sunday 6:00 a.m. to 11:00 p.m., and Monday through Friday, 6:00 a.m. to 9:00 p.m.

For more information go

Last Review and Update: May 08, 2020