Submit a Complaint to the Consumer Financial Protection Bureau about a Financial Product or Service (Video)

Learn about the CFPB’s complaint process, and how to submit a complaint to the CFPB.

Consumers’ complaints and companies’ responses provide the CFPB with insights about the types of challenges consumers are experiencing with financial products and services and how companies are responding to consumers’ concerns. Complaints support the CFPB’s work to supervise companies, enforce federal consumer financial laws, propose rules, spot and assess emerging issues, and develop tools that help empower consumers to make informed financial decisions. (2022)

For more information about the CFPB’s complaint process and to FILE A COMPLAINT, visit http://consumerfinance.gov/complaint

The Consumer Financial Protection Bureau (CFPB), is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn how the CFPB can help you at https://www.consumerfinance.gov/about-us/

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