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Pennsylvania Department of Aging Ombudsman Program

Authored By: Pennsylvania Department of Aging

In Pennsylvania, ombudsmen investigate and work to resolve individual complaints and issues on behalf of consumers of long-term care services. An ombudsman is available at each Area Agency on Aging to investigate and help resolve complaints made by or on behalf of older Pennsylvanians in long-term care facilities, such as nursing homes, assisted living facilities, and personal care homes.

Last Review and Update: Sep 07, 2016