On September 1, 2022, nearly 500,000 Medicaid participants will be moved to new Medicaid physical health plans after their existing health plans exit the Medicaid program. Medicaid consumers affected by this change had the option to select a new plan by August 16, 2022. Certain consumers who did not select a health plan by August 16th will be automatically assigned to a new plan. That new plan starts September 1st.
Pennsylvania Health Law Project has put together a list of Frequently Asked Questions for Pennsylvania Medicaid consumers to review as they receive communications from their new plan over the coming weeks.
If you have questions about changing plans, contact PA Enrollment Services at 1-800-440-3989 (TTY 1-800-618-4225) or visit their website, www.enrollnow.net. For help accessing services after you change your plan, contact the Helpline of the Pennsylvania Health Law Project (PHLP) at 1-800-274-3258 or email@example.com.
Virtual Information Session (Webinar)
The Pennsylvania Health Law Project (PHLP) is also pleased to co-host a virtual information session on these changes with the Pennsylvania Health Access Network (PHAN) on August 31, 2022 at 10:00 AM. During this session, hear a panel of experts from PHLP, PHAN, the Department of Human Services, and PA Enrollment Services answer frequently asked questions consumers have as they receive communications from their new health plan over the coming weeks, including how to access care under the new plan, what to do if you don't like the new plan you've been enrolled into, and more.
The session is free but registration is required. If you need help or have questions about registering for the virtual information session, please contact Danna Casserly at firstname.lastname@example.org.