CFPB Consumer Complaint

Types of Complaints Accepted

Consumer complaints regarding financial products and services can be submitted to the Consumer Financial Protection Bureau (CFPB).

Types of Complaints Accepted include:

  • Checking and savings accounts
  • Credit cards
  • Credit repair services
  • Credit reports and other personal consumer reports
  • Debt collection
  • Debt settlement
  • Money transfers and money services
  • Mortgages
  • Payday loans
  • Personal loans like installment and title loans
  • Prepaid cards
  • Student loans
  • Vehicle loans or leases


Submit your complaint online.

If you can't submit online (7–10 minutes), you can submit over the phone (25–30 minutes). More than 180 languages are available.

Call: (855) 411-2372
TTY/TTD: (855) 729-2372

8 AM to 8 PM ET, Monday-Friday

Last Review and Update: Jun 30, 2022
Back to top