Consumer Financial Protection Bureau (CFPB) Consumer Complaint
Authored By: Consumer Financial Protection Bureau
Contents
Types of Complaints Accepted
Consumer complaints regarding financial products and services can be submitted to the Consumer Financial Protection Bureau (CFPB).
Types of Complaints Accepted include:
- Checking and savings accounts
- Credit cards
- Credit repair services
- Credit reports and other personal consumer reports
- Debt collection
- Debt settlement
- Money transfers and money services
- Mortgages
- Payday loans
- Personal loans like installment and title loans
- Prepaid cards
- Student loans
- Vehicle loans or leases
Submit your complaint online
If you can't submit online (7–10 minutes), you can submit over the phone (25–30 minutes). More than 180 languages are available.
Call: (855) 411-2372
TTY/TTD: (855) 729-2372
9 AM to 6 PM ET, Monday-Friday (except federal holidays)
Link: www.consumerfinance.gov
Disclaimer
The Last Review and Update date below lists the date this resource was reviewed by PALawHelp.org to insure the information is currently being provided by the author of the information. PALawHelp.org relies on the authors of information provided through links and embedded video to maintain current and accurate information on their websites.
Last Review and Update: Jul 16, 2026
