CFPB Consumer Complaint

Consumer complaints regarding financial products and services can be submitted to the Consumer Financial Protection Bureau (CFPB).

Types of Complaints Accepted include:

• Checking and savings accounts
• Credit cards
• Credit repair services
• Credit reports and other personal consumer reports
• Debt collection
• Debt settlement
• Money transfers and money services
• Mortgages
• Payday loans
• Personal loans like installment and title loans
• Prepaid cards
• Student loans
• Vehicle loans or leases

Submit your complaint online.

If you can't submit online (7–10 minutes), you can submit over the phone (25–30 minutes). More than 180 languages are available.

Call: (855) 411-2372
TTY/TTD: (855) 729-2372

8 AM to 8 PM ET, Monday-Friday