Legal Information

  • PA Power Switch from the Pennsylvania Public Utility Commission (PUC) provides information to make sure you have the tools at your fingertips to make an informed decision when selecting an electric supplier. Content Detail

    PA Utility Choice
  • Pennsylvania Office of Consumer Advocate

    The Office of Consumer Advocate (OCA) is a state agency that represents the interests of Pennsylvania utility consumers before the Pennsylvania Public Utility Commission (PUC), federal regulatory agencies, and state and federal courts. The OCA was created by the Pennsylvania General Assembly in 1976 and is an independent office within the Office of Attorney General. Content Detail

    Pennsylvania Office of Consumer Advocate
  • Pennsylvania Utility Law (Video)

    12/2011- Video presented by Northwestern Legal Services featuring Attorney Patrick Cicero of the Pennsylvania Utility Law Project. Information presented includes threats of termination - heating oil, electric, water, gas; affordability; steps to reduce consumption; Public Utilities Commission regulation; Applying for LIHEAP, Weatherization program, customer assistance plans. Copyright 2011, NWLS All rights reserved. Read More

    Northwestern Legal Services
  • Preventing Utility Termination with a Medical Certificate

    The medical certificate is a powerful tool, authorized by Pennsylvania Statute, with which to help ill consumers maintain life essential utility service. The medical certificate offers an effective method for preventing service termination while managing a past due balance. Content Detail

    Northwestern Legal Services
  • Responsible Utility Customer Protection Act

    This new law changed rules that apply to cash deposits; re-connection of service; termination of service; payment arrangements; and the filing of termination complaints by consumers for electric, gas and water. This fact sheet from the PA Public Utility Commission is designed to provide you with very important information regarding how the new Act affects you and your utility service. [PDF] Content Detail

    Pennsylvania Public Utility Commission
  • Tenants Rights & Protections Against Utility Shutoffs

    Information about your right and protections provided by law when you are facing a utility shutoff. Content Detail

    Pennsylvania Utility Law Project
    Read this in:
    Spanish / Español
  • Tips for Participating at Public Input Hearings

    Guide from the Pennsylvania Office of the Consumer Advocate for consumers when planning to speak at public hearings. Content Detail

    Pennsylvania Office of the Consumer Advocate