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Utilities
Legal Information
This section of PALawHelp.org has information and resources about issues relating to Utilities in Pennsylvania.
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What Every Utility Customer Should Know
Information from Pennsylvania Legal Aid Network, Inc. for utility customers Read More
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COMPASS - Apply for Public Benefits and Services from the Commonwealth of Pennsylvania
Pennsylvania residents can apply for a variety of programs offered by the PA Department of Human Services, including public assistance, food stamps, health care coverage, energy assistance and other social service programs at this site Content Detail
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Heating Assistance/LIHEAP
Information from the Pennsylvania Department of Human Services regarding the Low Income Home Energy Assistance (LIHEAP) program in Pennsylvania, how to apply, program dates, as well as the income limits for this program. Content Detail
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Pennsylvania Public Utility Commission - Formal Complaint Process
Information from the Pennsylvania Public Utility Commission regarding it's formal complaint process. Also see procedures for informal complaint and inquiries. Read More
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Pennsylvania Public Utility Commission - Informal Complaints
Information from the Pennsylvania Public Utility Commission to assist consumers in resolving complaints with utility companies under the PUC’s authority. Content Detail
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PUC Complaints and Forms
Information from the Pennsylvania Public Utility Commission on filing complaints and forms available from the Public Utility Commission. Content Detail
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Utility Service for Tenants (Video)
This video from Neighborhood Legal Services Association explains what a tenant should do when a landlord fails to pay the utility bill and the service is going to be shut off. Read More
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What to do if you get a Utility Shut Off Notice in Philadelphia (Video)
This video from Community Legal Services of Philadelphia explains the steps you should take if you receive a utility shut off notice in Philadelphia. Read More
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General Utility Information
Information from Northwestern Legal Services for consumers regarding utility matters. Content Detail
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Utilities Termination Issues
Information from MidPenn Legal Services outlining your consumer rights regarding utility terminations. Read More
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Utility Termination Issues
Information for you to know from MidPenn Legal Services when facing a termination of utility service. [PDF] Content Detail
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- Spanish / Español
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LIHEAP and CAP Programs (Video)
This video from Neighborhood Legal Services Association explains the operation of the Low Income Energy Assistance Program (LIHEAP) and Customer Assistance Programs (CAP) offered by utility companies. Read More
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Utility Service Tenants Rights Act
Information for tenants from Northwestern Legal Services regarding utility service your rights under the Tenants Rights Act. Read More
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Low Income Energy Assistance Program (LIHEAP)
Information Neighborhood Legal Services Association on the Pennsylvania Low Income Home Energy Assistance Program that helps low income people pay their heating bills through energy assistance grants and emergency repair assistance. Content Detail
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LIHEAP Benefit Amount Table
This tool from the Pennsylvania Department of Human Services allows you to see the amount of Low Income Home Energy Assistance Program (LIHEAP) benefits you are eligible to receive. Select the county where you live and the type of fuel you use to heat your home or a type you to use for additional heat. The benefit table for your county and the type of fuel you use is displayed listing the LIHEAP benefit amount for your yearly income range and household size. Content Detail
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