PALawHelp.org

Utilities

Legal Information

This section of PALawHelp.org has information and resources about issues relating to Utilities in Pennsylvania.

• What Every Utility Customer Should Know

  Information from Pennsylvania Legal Aid Network, Inc. for utility customers Read More

  By:

  Pennsylvania Legal Aid Network, Inc.

  Read this in:

  Spanish / Español

  Russian / Pусский

  Vietnamese / Tiếng Việt

• COMPASS - Apply for Public Benefits and Services from the Commonwealth of Pennsylvania

  Pennsylvania residents can apply for a variety of programs offered by the PA Department of Human Services, including public assistance, food stamps, health care coverage, energy assistance and other social service programs at this site Content Detail

  By:

  Commonwealth of Pennsylvania Application for Social Services (COMPASS)

  Read this in:

  Spanish / Español

• Utility Assistance for those Affected by the Corona Virus

  The Pennsylvania Utility Law Project provides utility assistance information for renters and homeowners in Pennsylvania affected by COVID-19. Content Detail

  By:

  Pennsylvania Utility Law Project

• Utility Shutoffs are Coming Soon. Do These Things to Prevent Your Utilities from Being Shut Off!

  The Pennsylvania ban on utility shutoffs due to COVID-19 was recently updated, meaning some utility customers may start getting shutoff notices. However, many low-income customers should be protected from utility shutoffs as long as they follow certain steps. Content Detail

  By:

  Laurel Legal Services, Inc.

• Emergency Rental Assistance Program

  The Consolidated Appropriations Act of 2021 included funding for states to establish Emergency Rental Assistance Programs (ERAP). ERAP is now taking applications. ERAP helps tenant households with paying rent, past-due rent balances (also known as arrears), utility and home energy costs, utility and home energy cost arrears, and other expenses related to housing. Content Detail

  By:

  Pennsylvania Department of Human Services

• Heating Assistance/LIHEAP

  Information from the Pennsylvania Department of Human Services regarding the Low Income Home Energy Assistance (LIHEAP) program in Pennsylvania, how to apply, program dates, as well as the income limits for this program. Content Detail

  By:

  Pennsylvania Department of Human Services

• LIHEAP Recovery Crisis Program - Have you fallen behind paying your utility bills? You may be eligible for up to $800 to help.

  Starting Monday, May 18th, Pennsylvania will accept applications for its new LIHEAP Recovery Crisis Program. Eligible households could receive grants of up to $800 sent directly to their utility or fuel vendor. Grants are available to pay for heating or electric bills. You can also get help to fix broken heaters or other energy equipment. Content Detail

  By:

  Community Legal Services of Philadelphia

• Pennsylvania's LIHEAP Recovery Crisis Program

  Pennsylvania’s LIHEAP Recovery Crisis Program is now accepting applications. You might be eligible for up to $800 to help pay for electric or heating bills. Help is also available to fix a broken heating system. Read More

  By:

  Pennsylvania Utility Law Project

• Pennsylvania Public Utility Commission - Formal Complaint Process

  Information from the Pennsylvania Public Utility Commission regarding it's formal complaint process. Also see procedures for informal complaint and inquiries. Read More

  By:

  Pennsylvania Public Utility Commission

• Pennsylvania Public Utility Commission - Informal Complaints

  Information from the Pennsylvania Public Utility Commission to assist consumers in resolving complaints with utility companies under the PUC’s authority. Content Detail

  By:

  Pennsylvania Public Utility Commission

• PUC Complaints and Forms

  Information from the Pennsylvania Public Utility Commission on filing complaints and forms available from the Public Utility Commission. Content Detail

  By:

  Pennsylvania Public Utility Commission

• Utility Shutoffs & Help During COVID-19

  Information on your rights under new COVID-19 rules for electric, natural gas, water, wastewater, telecommunication & steam utilities. Content Detail

  By:

  Legal Aid of Southeastern Pennsylvania

  Read this in:

  Spanish / Español

• Utility Service for Tenants (Video)

  This video from Neighborhood Legal Services Association explains what a tenant should do when a landlord fails to pay the utility bill and the service is going to be shut off. Read More

  By:

  Neighborhood Legal Services Association

• What to do if you get a Utility Shut Off Notice in Philadelphia (Video)

  This video from Community Legal Services of Philadelphia explains the steps you should take if you receive a utility shut off notice in Philadelphia. Read More

  By:

  Community Legal Services of Philadelphia

• General Utility Information

  Information from Northwestern Legal Services for consumers regarding utility matters. Content Detail

  By:

  Northwestern Legal Services