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Utilities
Legal Information
This section of PALawHelp.org has information and resources about issues relating to Utilities in Pennsylvania.
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What Every Utility Customer Should Know
Information from Pennsylvania Legal Aid Network, Inc. for utility customers Read More
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COMPASS - Apply for Public Benefits and Services from the Commonwealth of Pennsylvania
Pennsylvania residents can apply for a variety of programs offered by the PA Department of Human Services, including public assistance, food stamps, health care coverage, energy assistance and other social service programs at this site Content Detail
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- Spanish / Español
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Utility Assistance for those Affected by the Corona Virus
The Pennsylvania Utility Law Project provides utility assistance information for renters and homeowners in Pennsylvania affected by COVID-19. Content Detail
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Utility Shutoffs are Coming Soon. Do These Things to Prevent Your Utilities from Being Shut Off!
The Pennsylvania ban on utility shutoffs due to COVID-19 was recently updated, meaning some utility customers may start getting shutoff notices. However, many low-income customers should be protected from utility shutoffs as long as they follow certain steps. Content Detail
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Heating Assistance/LIHEAP
Information from the Pennsylvania Department of Human Services regarding the Low Income Home Energy Assistance (LIHEAP) program in Pennsylvania, how to apply, program dates, as well as the income limits for this program. Content Detail
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LIHEAP Recovery Crisis Program - Have you fallen behind paying your utility bills? You may be eligible for up to $800 to help.
Starting Monday, May 18th, Pennsylvania will accept applications for its new LIHEAP Recovery Crisis Program. Eligible households could receive grants of up to $800 sent directly to their utility or fuel vendor. Grants are available to pay for heating or electric bills. You can also get help to fix broken heaters or other energy equipment. Content Detail
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Pennsylvania's LIHEAP Recovery Crisis Program
Pennsylvania’s LIHEAP Recovery Crisis Program is now accepting applications. You might be eligible for up to $800 to help pay for electric or heating bills. Help is also available to fix a broken heating system. Read More
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Pennsylvania Public Utility Commission - Formal Complaint Process
Information from the Pennsylvania Public Utility Commission regarding it's formal complaint process. Also see procedures for informal complaint and inquiries. Read More
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Pennsylvania Public Utility Commission - Informal Complaints
Information from the Pennsylvania Public Utility Commission to assist consumers in resolving complaints with utility companies under the PUC’s authority. Content Detail
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PUC Complaints and Forms
Information from the Pennsylvania Public Utility Commission on filing complaints and forms available from the Public Utility Commission. Content Detail
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Utility Shutoffs & Help During COVID-19
Information on your rights under new COVID-19 rules for electric, natural gas, water, wastewater, telecommunication & steam utilities. Content Detail
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- Spanish / Español
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Utility Service for Tenants (Video)
This video from Neighborhood Legal Services Association explains what a tenant should do when a landlord fails to pay the utility bill and the service is going to be shut off. Read More
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What to do if you get a Utility Shut Off Notice in Philadelphia (Video)
This video from Community Legal Services of Philadelphia explains the steps you should take if you receive a utility shut off notice in Philadelphia. Read More
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General Utility Information
Information from Northwestern Legal Services for consumers regarding utility matters. Content Detail
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Utilities Termination Issues
Information from MidPenn Legal Services outlining your consumer rights regarding utility terminations. Read More
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