This section of PALawHelp.org has resources about Consumer Protection information and issues in Pennsylvania.
Click on a resource category listed below to see information related to that category.
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)
Why Report Fraud? (Video)
This video from the Federal Trade Commission explains what to do if you think you see a scam and how to report it to the Federal Trade Commission to stop the scammers.
Money! Money! Money! (Video)
Consumer Law Tips for Survivors of Domestic Violence: Basic ideas about money management, some good ideas and some mistakes to avoid. (2011)
How Scammers Tell You To Pay (Video)
This video from the Federal Trade Commission describes some methods scammers use to make you send them money. By learning how scammers ask you to pay, find out how to spot – and stop – scams. (2018)
Online Reviews and Recommendations
This video from the Federal Trade Commission describes how consumers can evaluate online reviews and recommendations when shopping. (December 2012)
Payday loans explained (Video)
When cash is tight, some people turn to payday and similar loans to make ends meet. For some people payday loans become debt traps and our new rule aims to end the cycle of debt. (2017)
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)
Submit a Complaint to the Consumer Financial Protection Bureau about a Financial Product or Service (Video)
This video from the Consumer Financial Protection Bureau provides information on CFPB's complaint process, and how to submit a complaint to the CFPB. Consumers’ complaints and companies’ responses provide the CFPB with insights about the types of challenges consumers are experiencing with financial products and services and how companies are responding to consumers’ concerns. (2022)
Why Report Fraud? (Video)
This video from the Federal Trade Commission explains what to do if you think you see a scam and how to report it to the Federal Trade Commission to stop the scammers.