This section of PALawHelp.org has resources about Consumer Protection information and issues in Pennsylvania.
Click on a resource category listed below to see information related to that category.
Consumer Protection Programs in PA (Video)
Three-part excerpt from Northwestern Legal Services' "Access to Justice" cable access television show broadcast on Erie Cablevision (Channel 2) in Erie, PA. NWLS interviews PA Attorney General Tom Corbett concerning consumer protection programs offered by the PA Attorney General's office, especially those that help vulnerable and/or low-income Pennsylvanians. (4-16-08)
Cyber Stalking and Harassment
This resource provides information for victims of cyber/virtual stalking on where to call for support and advice, how to create a personalized safety plan to secure your data, and steps to take to protect yourself from virtual stalking.
Disaster Relief Resources for Pennsylvania
List of links to govenment resources available to individuals and families recovering from the effects of natural and other disasters.
Fraud Affects Every Community
The Federal Trade Commission has introduced this series outlining how fraud affects different communities. This presents the stories of individuals from various communities have been victimized by fraud and provides some free resources help you protect every community from fraud, no matter what community you’re in or work with.
Helping Clients Explore Their Personal Finance Rights (Video)
The Consumer Financial Protection Bureau offers this prerecorded webinar, in four short modules, to help consumers know their rights and call out potential violations. (2022) The modules include: Module 1: Consumer Rights [18:21]; Module 2: Credit and Housing Rights [16:14]; Module 3: Financial Products and Identify Theft Rights [15:59]; and Module 4: How to Submit a Complaint or Tell your Story [10:06]
New Rights for Buy Now, Pay Later Purchases
This fact sheet from the National Consumer Law Center provides information for consumers on their rights when using “buy now, pay later” options from companies such as Klarna, AfterPay, Sezzle, Affirm, Splitit, and PayPal.
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)
View, Order and Share FREE Fotonovelas to help your community avoid scams
The FTC’s graphic novels tell the stories of people who deal with fake job offers, telemarketing scams, bogus debt collectors, and other common scams. And they offer practical advice on spotting and avoiding them.
Your Credit Card Rights
This fact sheet from the National Consumer Law Center provides information on consumer rights relating to the use of credit cards. This includes the types of disputes that might occur with a credit card company and how to resolve those disputes.
Consumer Protection Programs in PA (Video)
Three-part excerpt from Northwestern Legal Services' "Access to Justice" cable access television show broadcast on Erie Cablevision (Channel 2) in Erie, PA. NWLS interviews PA Attorney General Tom Corbett concerning consumer protection programs offered by the PA Attorney General's office, especially those that help vulnerable and/or low-income Pennsylvanians. (4-16-08)
New Rights for Buy Now, Pay Later Purchases
This fact sheet from the National Consumer Law Center provides information for consumers on their rights when using “buy now, pay later” options from companies such as Klarna, AfterPay, Sezzle, Affirm, Splitit, and PayPal.
Your Credit Card Rights
This fact sheet from the National Consumer Law Center provides information on consumer rights relating to the use of credit cards. This includes the types of disputes that might occur with a credit card company and how to resolve those disputes.
Fraud Affects Every Community
The Federal Trade Commission has introduced this series outlining how fraud affects different communities. This presents the stories of individuals from various communities have been victimized by fraud and provides some free resources help you protect every community from fraud, no matter what community you’re in or work with.
Helping Clients Explore Their Personal Finance Rights (Video)
The Consumer Financial Protection Bureau offers this prerecorded webinar, in four short modules, to help consumers know their rights and call out potential violations. (2022) The modules include: Module 1: Consumer Rights [18:21]; Module 2: Credit and Housing Rights [16:14]; Module 3: Financial Products and Identify Theft Rights [15:59]; and Module 4: How to Submit a Complaint or Tell your Story [10:06]
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)
View, Order and Share FREE Fotonovelas to help your community avoid scams
The FTC’s graphic novels tell the stories of people who deal with fake job offers, telemarketing scams, bogus debt collectors, and other common scams. And they offer practical advice on spotting and avoiding them.
Cyber Stalking and Harassment
This resource provides information for victims of cyber/virtual stalking on where to call for support and advice, how to create a personalized safety plan to secure your data, and steps to take to protect yourself from virtual stalking.