This section of PALawHelp.org has resources about Consumer Protection information and issues in Pennsylvania.
Click on a resource category listed below to see information related to that category.
Creditor Lawsuits Handbook
This Handbook from North Penn Legal Services is for people dealing with creditor lawsuits, including information on such suits and common defenses. Last Updated June 2, 2014
Disaster Relief Resources for Pennsylvania
List of links to govenment resources available to individuals and families recovering from the effects of natural and other disasters.
Fraud Affects Every Community
The Federal Trade Commission has introduced this series outlining how fraud affects different communities. This presents the stories of individuals from various communities have been victimized by fraud and provides some free resources help you protect every community from fraud, no matter what community you’re in or work with.
Helping Clients Explore Their Personal Finance Rights (Video)
The Consumer Financial Protection Bureau offers this prerecorded webinar, in four short modules, to help consumers know their rights and call out potential violations. (2022) The modules include: Module 1: Consumer Rights [18:21]; Module 2: Credit and Housing Rights [16:14]; Module 3: Financial Products and Identify Theft Rights [15:59]; and Module 4: How to Submit a Complaint or Tell your Story [10:06]
New Rights for Buy Now, Pay Later Purchases
This fact sheet from the National Consumer Law Center provides information for consumers on their rights when using “buy now, pay later” options from companies such as Klarna, AfterPay, Sezzle, Affirm, Splitit, and PayPal. (December 2024)
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)
Your Credit Card Rights
This fact sheet from the National Consumer Law Center provides information on consumer rights relating to the use of credit cards. This includes the types of disputes that might occur with a credit card company and how to resolve those disputes. (August 2016)
Creditor Lawsuits Handbook
This Handbook from North Penn Legal Services is for people dealing with creditor lawsuits, including information on such suits and common defenses. Last Updated June 2, 2014
New Rights for Buy Now, Pay Later Purchases
This fact sheet from the National Consumer Law Center provides information for consumers on their rights when using “buy now, pay later” options from companies such as Klarna, AfterPay, Sezzle, Affirm, Splitit, and PayPal. (December 2024)
Your Credit Card Rights
This fact sheet from the National Consumer Law Center provides information on consumer rights relating to the use of credit cards. This includes the types of disputes that might occur with a credit card company and how to resolve those disputes. (August 2016)
Fraud Affects Every Community
The Federal Trade Commission has introduced this series outlining how fraud affects different communities. This presents the stories of individuals from various communities have been victimized by fraud and provides some free resources help you protect every community from fraud, no matter what community you’re in or work with.
Helping Clients Explore Their Personal Finance Rights (Video)
The Consumer Financial Protection Bureau offers this prerecorded webinar, in four short modules, to help consumers know their rights and call out potential violations. (2022) The modules include: Module 1: Consumer Rights [18:21]; Module 2: Credit and Housing Rights [16:14]; Module 3: Financial Products and Identify Theft Rights [15:59]; and Module 4: How to Submit a Complaint or Tell your Story [10:06]
Prepaid Card Protections (Video)
This video provides information on how new rules makes prepaid accounts safer to use – whether you’re swiping a card at the register, shopping online, or scanning your smartphone. (2019)