Consumer Law - Online Resources and Forms
CFPB Consumer Complaint
Consumer complaints regarding financial products and services can be submitted to the Consumer Financial Protection Bureau (CFPB).
COMPASS
COMPASS is an online tool for Pennsylvanians to apply for many health and human service programs and manage benefit information, including SNAP, TANF, Medicaid, LIHEAP and other social service programs.
Driver Licenses and Photo ID
Information from the Pennsylvania Department of Transportation (PennDOT) about drivers license and Photo ID issues.
Earned Income Tax Credit (EITC): Use the EITC Assistant
The Earned Income Tax Credit (EITC) helps low to moderate-income workers and families get a tax break. Claiming the credit can reduce the tax you owe and may also give you a larger refund. Use this calculator to find out: (1) If you're eligible for the EITC; (2) If you have any qualifying children or relatives; (3) The estimated amount of your credit; and (4) Your filing status.
Federal Court Finder
Find a federal court location by location or court name, including appellate, district, bankruptcy, probation and pretrial office, or federal defender organization. Each District Court has its own local forms which are generally available on the Court website.
File a Complaint with the Internet Crime Complaint Center
The Internet Crime Complaint Center (IC3) is the central hub for reporting cyber-enabled crime. It is run by the FBI, the lead federal agency for investigating crime. Complaints filed via this website are processed and may be referred to federal, state, local or international law enforcement or regulatory agencies for possible investigation.
File your tax return
Information on the process for filing an individual tax return, including ways to file your tax return for free and other ways to file.
Free Credit Reports
The Fair Credit Reporting Act requires each of the nationwide credit reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months. The Federal Trade Commission provides information on how to obtain the reports and what to do with them.
Free File Alliance
The Free File Alliance is a nonprofit coalition of industry-leading tax software companies partnered with the IRS to help millions of Americans prepare and e-file their federal tax returns for free. Free File is the fast, safe and free way to do your federal tax return online. Free File Alliance member companies provide brand name tax software options at no cost.
Gender Designation Options on PennDOT Driver's Licenses and Photo ID Cards
Information from the Pennsylvania Department of Transportation (PennDOT) on the process and requirements to change the gender designation on PennDOT driver's licenses and photo ID Cards. Links are provided to the form needed to complete the process and other related information. Current gender designation options on Pennsylvania driver’s licenses and photo ID cards are “M” (male), “F” (female) or “X” (non-binary).
How to File a Case in Philadelphia Small Claims Court
You can bring a lawsuit for less than $12,000 in Small Claims Court, which is part of the Philadelphia Municipal Court. This is an explanation of the Small Claims Court process in Philadelphia from Philadelphia Legal Assistance, as outlined in a brochure from the Philadelphia Municipal Court.
Identity Theft Report
Filing a complaint with the Federal Trade Commission is one of several important steps that victims of identity theft should take. This can help you in recovering from identity theft and help law enforcers catch identity thieves.
LIHEAP Benefit Amount Table
This tool from the Pennsylvania Department of Human Services allows you to see the amount of Low Income Home Energy Assistance Program (LIHEAP) benefits you are eligible to receive. Select the county where you live and the type of fuel you use to heat your home or a type you to use for additional heat. The benefit table for your county and the type of fuel you use is displayed listing the LIHEAP benefit amount for your yearly income range and household size.
My Free Taxes - The United Way
Filing your tax return can be a daunting, expensive task. That's why United Way provides free tax filing support to U.S. residents, through our online MyFreeTaxes service or VITA (Volunteer Income Tax Assistance) program. In both cases, United Way partners with the IRS. MyFreeTaxes is the only free, national online tax filing program offered by a nonprofit. It helps you file your state and federal taxes in 1 hour, from your phone, tablet or computer.
myPATH (my Pennsylvania Tax Hub)
myPATH, which stands for ‘my Pennsylvania Tax Hub’, provides many self-service options such as registering a new tax account, accurately and securely filing returns, making payments, managing your accounts, and interacting with the department.
PA Public Utility Commission Consumer Complaint Procedures Guide
This guide offers information on the PUC's complaint process including detailed information on the various types of complaints that can be filed and how to pursue a complaint. (2021)